Refund Policy
Subscriptions & refunds
How we handle billing and refund requests.
Last updated: 2026
1. Overview
This Refund Policy explains how XFACTORAI LLC handles subscription payments, cancellations, and refund requests for WorkPilot and related services.
2. General Terms
- Subscription fees are generally non-refundable after the service period has begun
- Refunds may be considered in exceptional circumstances at our discretion
- Processing fees may apply to approved refunds
3. How to Request a Refund
Email support@xfactorai.com within 30 days of the charge with your account email and purchase date.
4. Contact
XFACTORAI LLC
Email: support@xfactorai.com
STE 210 - OFFICE 4812, 7345 W Sand Lake Rd, Orlando, Florida 32819